New System staff are ISSA CMI certified
Ted started in the cleaning and maintenance industry while still a teenager, maintaining properties for a large St. Louis area real estate developer. After a five year period of volunteer work for a religious organization in St. Louis and Brooklyn, New York, Ted spent time as a property manager for a convention center located in north St. Louis County. Next came sixteen years with an equipment manufacturer of rental carpet cleaning equipment. He served as Regional Manager for the Eastern United States, as well as stints as the National Accounts manager, and director of the company’s in-house advertising agency. In 1995 Ted started with New System and has never looked back! He is responsible for oversight of sales and marketing functions at New System and is an ISSA Certified Expert (ICE) including Green Building principles. He can assist you to qualify for CIMS certification (Cleaning Industry Management Standard.) Ted has his A.C.T (Accredited Certified Trainer) certification and as such is schooled in adult education practices for our industry. He is also certified to teach GCI (Green Clean Institute) classes.
Jon founded New System as a fledgling janitorial company back in 1977. He was a chemical sales rep for a company from Wisconsin at the time, and began using these products in his own business. He saw a need for janitorial product sales in the St. Louis market, and decided to branch out beyond the one company he had been representing. His janitorial cleaning business grew into a company known as Professional Building Services (PBS). At one time PBS employed hundreds of people, cleaning buildings from downtown St. Louis to Chesterfield, and beyond. During this time Jon branched out to another area of the cleaning industry; providing rental carpet cleaning machines in retail stores for consumers to take home and clean their carpet. Jon’s business grew to a fleet of over 5000 rental machines throughout Missouri, Illinois, and five other southeastern states. During the 1990’s Jon sold his rental business, divested himself of the janitorial company, and put all his efforts into developing New System as a dependable, reliable, service-oriented, customer-focused janitorial supply distributor. In 2004, New System joined Prolink, a national association of privately-owned companies like New System. Jon has served on the Prolink advisory board, and continues as an active member today. Jon is known for keeping New System on the cutting edge of products, equipment, and procedures in the cleaning industry. He is well respected by his personal customers, and his industry associates.
Amy entered the janitorial field cleaning offices in 1977 before advancing to office clerk in 1982. Throughout her 37years in she has worked the industry, she has handled various positions from warehousing to bookkeeping to customer service. Managing our 250 janitorial employees prepared her for her current position as President of New System. Having had personal hands-on experience in all aspects of our field, helps Amy understand how we can best assist our customers.
Penny began her career in customer service in 1980, and has been a positive influence at New System for over 20 years. She is often the first person people talk to when they call New System. She maintains an excellent relationship with all customers, and manages our front office and showroom.
Dennis has 30 years of experience in the purchasing and inventory field, most of those in the janitorial sanitary supply industry. His experience helps us locate all of those special items we provide for our customers, as well as maintains a well-stocked warehouse with a 97%+ fill rate on orders! Dennis tasks himself to never give up until we have what the customer needs.
Will is our longest tenured sales representative. He has been active in the jan-san industry for many years. Well into his 90’s, Will still enjoys working with his customers, helping them get positive results in their cleaning and maintenance efforts.
Emo is a seasoned veteran of the sanitary supply industry. Before working for New System, Emo spent years with various manufacturers and distributors of products and equipment. Take advantage of his vast knowledge and ask him to be of assistance to you.
Joe Orzel has been in the janitorial / maintenance supply business for 25 years, with the last 15 being with New System. Although there are many things Joe likes about working in this industry, he most enjoys the diverse groups of people he has the pleasure of meeting and working with. Joe has a great working relationship with his customers, as they know his number one goal is to provide them with the best possible products, solutions, and customer service.
Mike attended the University of Missouri St. Louis and University of Colorado. He began his Janitorial Supply career in 1989 with National Sanitary Supply . He worked for Unisource from 1997 till 1999, before starting his career with New System in 2000. Mike always enjoys sharing ideas, methods and products that help create a cleaner, healthier environment.