Customer Service

We are large enough to handle all of your janitorial supply needs, yet small enough to care and give you the individualize attention you deserve.  We offer services like on-site demonstrations of products and equipment, no matter how small or how large.  From window cleaning solutions, to ride-on autoscrubbers and extractors, we want you to understand and see first hand how these items will fill your needs. 

Our customers are being told to do more with less every budget year.  We pride ourselves in finding the most innovative solutions to your cleaning, maintenance, and labor challenges.  New System will always be looking for the new and latest trends in our industry and presenting them to you as we discover those that have merit.

We maintain a large showroom that is open to the public with numerous pieces of equipment, products, and unique dispensing systems for you to put to use in your company or facility.  We encourage building service contractors, facility managers, buildings and grounds managers, and all others interested in building cleaning and maintenance to visit us in Earth City. For those that can not make it to our showroom, we offer a mobile showroom to bring New System to you.  Look for our Mobile Showroom all over Central Missouri!  To request a visit, just contact us.

We are staffed with several Customer Service Representatives to give you personalized care.  We encourage you to call us, or browse our online catalog for further information.  We have also provided links to our major suppliers’ websites on our Suppliers page.  Our regular customers are provided a secure log-in to place orders online.  Once we have received your order, we will fulfill that order and deliver it via our own fleet of trucks or arrange for economical delivery for those outside of a 100 mile radius of Saint Louis.